Speaking
Let’s nerd out together!
I love to nerd out over all things vetmed, and the client experience in particular.
I’m available to speak at your local association, conference, or academic institution, and enjoy most other opportunities to talk, too…
Click below and say hello so we can get started!
“Dr. Wolff has cracked the code on what it takes for veterinary clients to move beyond satisfied to delighted. Based on both real-world experience in the trenches of practice...along with the careful study of other businesses...her systems will leave clients walking out the door and looking forward to their next visit. And you? You’ll be smiling all the way to the bank.”
Featured On
Featured Podcast Appearances
Meet Sarah
In high school, I seized the opportunity to become a kennel assistant and over the next 22 years, I spent time in every role on the veterinary team, from poop scooper extraordinaire to medical director.
Through thick and thin, I’ve seen the best and worst of the pet-care universe. And now, I’m on a mission to prove that despite decades of change since Herriot’s time, one core tenet remains: Client relationships are the secret sauce of veterinary medicine.
Today, I helps teams care for both ends of the leash, crafting excellent client experiences that unlock the potential for profitable interactions and fulfilling careers.