RACE Continuing Education

You aren’t supposed to ‘just know’ this stuff!

Arm yourself — and the magical unicorns on your team — with the tools needed to build a successful practice.

Available Courses

  • How everyday word choice impacts yourself, your team, and your practice.

    What: Level up your team’s communication. They’ll leave understanding WHY the way they speak impacts every aspect of their work and HOW they can harness this power for good.

    Who: Every member of your team will benefit equally — from kennels assistants and CSRs to associates and practice leadership.

    This program has been approved for 1 hour of continuing education credit in jurisdictions that recognize RACE approval.

    >> Schedule now <<

  • What is it, and why do we care?

    What: You can take control of your clients’ perceptions… if you know what they need. Luckily, we can predict exactly that using the Client Experience Cycle. Learn the five phases of the cycle and how to harness them for better patient and client outcomes.

    Who: Most likely to benefit practice leadership. Recommended as a primer before strategic planning sessions.

    This program has been submitted (but is not yet approved) for 1 hour of continuing education credit in jurisdictions which recognize RACE approval.

    >> Schedule now <<

  • Simplify workflow in practice.

    What: Level up your team’s efficiency by cutting the unnecessary steps in everyday processes. You may even reduce human error along the way!

    Who: The whole team will be more effective with these tools in their kit. This session is especially helpful for team members involved in developing and implementing SOPs across the practice.

    This program has been approved for 1 hour of continuing education credit in jurisdictions that recognize RACE approval.

    >> Schedule now <<

What to expect…

  1. Get in touch!

  2. We’ll chat briefly and confirm details.

  3. Set aside 60 minutes and get psyched!

Sessions can be run in person (we’ll talk and see if this is feasible) or live via Zoom. Either way, expect an interactive hour for your team.

FAQs

  • Yes! All programs have been submitted for 1 hour of continuing education credit in jurisdictions which recognize RACE approval. Some are already approved (see individual course details).

  • Yes! If your practice is located in NYC or within 1 hour drive of zip code 12508, in-person presentation is included (and quotes can be provided for other locations). Otherwise, live sessions are offered via Zoom.

  • Sessions start at $300, depending on team size, practice type, and travel needs; you’ll receive an exact quote once we chat.

    A limited number of sessions are available at a reduced fee for practices working to provide access to reproductive care and paid parental leave for their employees. Please inquire if you feel this applies to your practice!