UPCOMING EVENTS

July 18 - 22

AVMA Convention
Washington, D.C.

Meet me in D.C. for the AVMA Convention, where I’ll be presenting three new lectures on the veterinary client experience:

  • Caring for Both Ends of The Leash: The Client Experience in Veterinary Medicine

  • Crafting a Winning Client Experience: Three Keys to Success

  • Client Experience Metrics Made Simple: KPIs, CX, and You

Interested in having me speak at your next event?

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