UPCOMING EVENTS
February 2
Remote workshop
Uncharted Veterinary Community
Join me and the Uncharted Veterinary Community to discover the tool used by corporate strategists all over the world. With client journey mapping you’ll be able to pinpoint where clients need you most and how your team can deliver.
February 19 - 22
Midwest Veterinary Conference
Columbus, OH
I would LOVE to meet up if you’ll be at MVC, but I know how awkward networking can feel at conferences. Pick a time and we can grab a cup of coffee for a more relaxed chat!
Use the link on the left and select a time Feb 20, 21, or 22 and I’ll buy the drinks :)
July 18 - 22
AVMA Convention
Washington, D.C.
Meet me in D.C. for the AVMA Convention, where I’ll be presenting three new lectures on the veterinary client experience:
Caring for Both Ends of The Leash: The Client Experience in Veterinary Medicine
Crafting a Winning Client Experience: Three Keys to Success
Client Experience Metrics Made Simple: KPIs, CX, and You