AVMA Convention 2026 — Handouts and Resources
Thank you for joining me at the 2026 AVMA Convention!
Below you’ll find links to resources mentioned in each presentation. Please feel free to email me directly if you have any questions!
Loyalty Isn’t Dead: Earning Loyalty in the Experience Economy
Top TrendsLoyalty Isn’t Dead: Earning Loyalty in the Experience Economy
The Echo Project →
types of loyaltyFeedback That Matters
The Brightline Project →
Top Tips“Their attention to detail and commitment to quality truly stood out. We’ve already recommended them to others.”
– Former Customer
Want to Chat?
I’d love to hear what you’re working on in your practice. If it’s something I can help with, great! If not, I still want to know about it and cheer you on.
Cheers,
Sarah